Hi guys,
It´s time of letters. This is the situation: you bought something but it is faulty and you have to write a formal letter to the Human Resources Department of the shop where you bought the product. Remember to include all the parts of the letter: even the date and the signature.
Bye-bye.
Nearly forgot; the closing date is next Sunday: the 12th February.
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Park avenue 6
ResponderEliminarLondon MT3 9UT
11th febrary 2012
Dear Sir or Madam
I’m writting to complain about a T-shirt that I bought last weekend and it is faulty. The shoulder strap is break and I could it on the internet with color and is white
I when back to an other shop but the shop asistant don’t want to change it because he says that I have brocken the T-shirt, That’s a lie.
I think, this behavior isn’t correct and I think too, I’m entitled to an apologize and other T-shirt
Thanks you
Yours faithfully
Alba Morales López
212A Oxford Street
ResponderEliminarLondon DC5 3MS
11th febrary 2012
Dear Sir or Madam,
I´m writting to complain about a trousers I bought at your shop on Fleet Street on 28th january.
I tried the trousers in the shop and they were fine. But when I wore them at home it was very uncomfortable. Then I noticed that the trousers was very strait and I couldn´t move.
When I went to the shop, the shop assistant don´t want to change it because the trousers was broken and that was a lie.
I think I´m entitled to a refund and an apology.
I look forwar to hearing from you soon.
Your faithfully,
JOSÉ DAVID
17 Apple Avenue
ResponderEliminarCoffeeville DC3 4AT
11th february 2012
Dear Sir or Madam,
I'm writing to complain about a television I bought at your big shop, Media Markt, the last 26th January.
When I open the box of the TV, It had a big scratch in the upper left corner of the screen. Also, the remote control wasn't inside.
I went back to the shop (the next day I bought the TV), and the shop assistant said me the screen was scratched by factory default and I will have the new television in my house within one week.
Now, I am waiting for the new television. It has spent 2 weeks since I buy my product in this shop.
If they don't bring me the new television in one or two days, I will go to talk with the boss of the shop to tell he about my problem.
Yours faithfully,
Juan José Poveda García
38 Jack´s Road
ResponderEliminarManchester HL2 ZM8
11th February 2012
Dear Sir or Madam,
I´m writing to complain about football boots I bought at your shop , NIKE STORE, on the Chapel Drive on 4th February.
I tried the boots at your shop and they seemed very comfortable and good quality but when I played with them this weekend, the boots were very uncomfortable and broke easily.
Also, when I returned to the shop yesterday, the shop assistant refused to change them because He thought I had broken the boots.
For this, I think that I haven´t the guilt , and, I´m entitled to a refund and an apology.
I look forward to hearing from you soon.
Yours faithfully,
Sergio Rivas Delgado
18 Mirror's street
ResponderEliminarYork TW3 5NA
11th February 2012
Dear Sir or Madam,
I'm writing to complain about a piece of furniture I bought at your shop, IKEA, on Mirror's street on 30th January.
I saw the piece of furniture, it was a library. It was made with oak's wood and it had five shelves and two drawers. But when I assembled him, I noticed that it wasn't a library, it wasn't made with oak's wood and missing a piece.
I went to the shop, but the shop assistant refused to change him, because the period to change the purchase ended.
It's impossible for me assembled the piece of furniture and I think I'm entitled to a refund, or change the piece of furniture for my library.
I look forward to hearing from you soon.
Yours faithfully
Carolina Calvo Cabrera
1 Sir Matt Busby Way
ResponderEliminarStretford M16 0RA
12th February 2012
Dear Sir or Madam,
I'm Writing to complain about a football I have bought the last Saturday at your Adidas shop on Barton Road.
When I where buying the football it was fine so I bought it. But when I were playing with my friends we noticed that there was a hole in it.
I went back to the shop, but the shop assistant refused to change them becouse he thought that I have made that hole when I were playing with it.
I'm sure that I didn't made this hole and I think I'm entitled to a refund.
I look forward to hearing from you soon.
Yours faithfully,
Maksymilian Jan Szymanski
14 Ward St
ResponderEliminarGuildford GU10AA
12th February 2012
Dear o Sir Madam,
I'm writing to complain about a defective DVD I bought at your shop on Market St on 5th February.
When I arrived at my home, I plugged the DVD, I intoduced a film but the DVD not read it. I tried with several films, but was the same.
I went back to the shop and the shop assistant refused to change them because she said it was my fault. She added that I had made a bad use of the DVD player.
I don't think so, so I look forward to hearing from you soon.
Yours faithfully,
Luis Blázquez Vicioso.
25 Doctor Fleming
ResponderEliminarBronx BF3 9YW
11th February 2012
Dear Sir or Madam,
I'm writing to complain about a sweater I bought at your shop on Spring Street on 28th January.
I washed it following all the washing instructions but the sweater has faded. It had black and white stripes...but now the white stripes don´t exist!
I went back to the shop, but the shop assistant refused to change it because he said that I didn't follow the washing instructions.
It wasn't my fault , the label is wrong, so I think I'm entitled to a refund.
I look forward to hearing from you soon.
Yours sincerely,
Sarah Díez de Hoz.
742 Evergreen Terrace
ResponderEliminarSpringfield HH43VR
12th February 2012
Dear Sir or Madam,
I'm writing to complain about a hard disc I bought at your store, Worten, on Fake street last Saturday.
I bought the hard disc thinking it was 16 GB but when I started to fill it, I found out that it was only 8 GB.
The point is that I don´t have the receipt and the shop assistant told me to write this email to your department to help me get back my money.
I´m sure you understand that this was not my mistake and that I´m entitled to a refund.
I look forward to hear from you soon.
Yours sincerely,
Omar Ayman Khattab.
13 Round Vale
ResponderEliminarNewcastle PH6 8UD
12th February 2012
Dear Sir or Madam,
I'm writing to complain about a puzzle I bought at your shop,"The king of the puzzles", on Tawny Field on 8th February.
When I arrived at my home, I did the puzzle.
But I can't end it because a piece was absent.
I went back to the shop, but the shop assistant refused to change it because I lost the piece.
It wasn't my fault, because I'm sure I didn't lost the piece, and I think I'm entitled to a refund.
Yours faithfully,
Pedro Urda Herrero
89 Brown Street
ResponderEliminarLondon N19 5ZT
12th February 2012
Dear Sir or Madam,
I'm writing to complain about a videogame I bought at your shop on Brown Street on 10th February.
When llege to house, I opened the box and me I realize that the game is absent.
I went back to the shop, but the shop assistant refused to change it because I didn´t have the receipt.
It wasn't my fault, because I'm sure I didn't lost the CD, and I think I'm entitled to a refund.
Yours faithfully,
Jesús A. Herrera
23 Heart Street
ResponderEliminarLondon DT3 SP3
12th February 2012
Dear Sir or Madam,
I´m writing to complain because last week I bought a TV at your main shop at PC City on High Street.
When I went home I turned it on there was no image or color. I tried to turned it on several times but it didn´t work. So I went back to the shop to change it, but the shop assistant told me that it was a special offer so it hadn´t any guarantee.
I went to the consumer office and the told me that I am entitled to have another TV or a refund.
Thanks in advance . I look forward to hearing from you soon.
Yours fathfully,
Al-Shareef Pinero Taysir
123 Fake Street
ResponderEliminarSpringfield ON3 4ER
12th February 2012
Dear Sir or Madam,
I'm writing to complain about a bicycle I bought at your shop,in the Springfield Mall on East Springfield on 26th December.
When I went out to ride a bike I saw that the bicycle's brakes were broken.
I went back to the Springfield Mall,But the shop assistant refused to change the bicycle because he said that the brakes were ok when I bought the bicycle.
But I'm sure I didn't broke the bicycle's brakes,and I'm entitled to a refund.
I look forward to hear from you soon.
Yours faithfully
Daniel Heras Molero
77 Black Stret
ResponderEliminarBirmingham HR2 5TR
12th february 2012
Dear Sir or Madam,
I'm writing to complain about a watch I bought at your shop,"The Time",on River Street on 27th january.
The watch was fine when I bough it but when I went to my home it was stopped.
I went to buy another battery but was still not working.
I went back to the shops but the shop assistant refused to change it because I have given a blow.
It's impossible because I haven't taken out of the box.I think I'm entitle to a refund.
I look forward to hearing from you soon
Yours faithfully,
Javier Marcos Cobo
42 Wallaby Street
ResponderEliminarSidney SD7 WH9
11th February 2012
Dear Sir or Madame,
I´m writing to complain about a CD I bought at your shop on Black Watte St. on 10th January.
I was so happy with my new CD because I waited for buy it three months. When I arrived home I put it on the CD player but it didn't play properly. I took it out and found it was scratched. Further the CD had a hole in it! Yes, CDs has one hole on the center, but this CD had two holes...
I went back to the shop, but the shop was closed.
I was very nervous and angry. I couldn't put music on my party.
I greatly appreciate for your attention. I hope to hearing from you soon.
Yours faithfully,
JORGE CRUZ.
13 street Strand
ResponderEliminarLondon MR79CS
12th February 2012
Dear Sir or Madam,
I'm writing to complain about a laptop I bought at your shop “News Intelligent Computers” on Blue Island the last weekend.
I bought the laptop. When I arrived at home I turn on and the keyboard don’t writing and It does noises very strangers when I insert a CD.
I went back to the shop but the shop assistant refused to change it because the laptop isn’t in the box and I lost the receipt.
It is impossible for me use the laptop in this conditions. Looks set to explode the disk player!!!
I am entitled to a refund.
I look forward to hearing from you soon.
Yours faithfully
Jesús Ruiz García
17 Street Steak
ResponderEliminarLondon DT7 SP7
12th February 2012
Dear Sir or Madam,
I am writing to make known to the sellers of refrigerators in the company ("The coldest") on Tuesday sold me a refrigerator in poor condition.
The refrigerator That You sat me is perfectly fine, but ... is completely empty!
The refrigerators are only to eat,but I have absolutely nothing in it, I'll die of hunger if you do not do something.
I think the salesman who sold me the refrigerator I think that would be fired.
I hope you me give me a new fridge soon, and must be within: 1 kg of ham, 1/2 kg of manchego cheese, 12 eggs, 2 bottles of water, 1 bottle of coke, butter, peppers, cucumbers, lemons, lettuce and lots of fruit.
If you give me a new fridge before February 25 I will not say nothing to your superior people.
Yours faithfully,
Víctor Rodríguez Fernández
27 College Street
ResponderEliminarJacksonville W1D 2JN
12th February 2012
Dear Sir or Madam,
I'm writing to complain about a delay of your buses, in the bus station in Oxford Street last Thrusday, 9th February. Because of him I missed a flight to Jacksonville, which I needed to take urgently.
Complaint that you refused me the money that I had to buy tickets, after losing the previous flight. I tried to contact the bus station where this happened, but they refuse to refund my money that I spent their fault.
I hope to hearing from you soon.
Yours faitfully,
Laura Ortiz Rodríguez
De Daniel Ramirez:
ResponderEliminar38 Panda Street
London DT7 PS7
12th February 2012
Dear sir or Madam
I´m writing to complain about a mobile phone I bought in your shop "Weight Phone Returns" on Polar Street last week.
The mobile phone works good, but when you spend five minutes talking with somebody it starts making a terrible sound and it is insupportable. I went back to your shop, but it was closed and there was a paper with something writed on it. It says something like: "All of the mobile phones we sold you here were broken, in two weeks we will change all your mobiles".
Well the thing is I need the mobile for next week, I think I´m entitled for a refund.
Thanks for your kindness. I look forward to hearing from you.
Yours faithfully,
Daniel Ramirez
28 Abraham Lincoln's street
ResponderEliminarChicago US8 PK5
12th February 2012
Dear Sir or Madam,
I'm writing to complain about a camera I bought at your your shop "Intelligents machines" on McArthur's avenue last week end.
At first, the camera take very good photographs, in high definition, and it woked very good. But, when I charged it at first time, it began to work more slowly than before, and the photographs started to be worse than the others.
When I went back to the shop, the assistant said me that the camera wasn't the same that I bought, and I can't change it.
I can't use this camera so I think I'm entitled to a refound.
I hope your answer.
Yours faithfully
Pedro Romero
25 Fairmade House
ResponderEliminarFairmade House
Kings mead Estate E9 5QL
London (England)
Dear Sir or Madam,
I'm writing to complain about a pair of heels I bough at your shop TheStyle Shoes-Shop on 18th June.
When I arrived home I realized that there was a broken heel.
I went back to the shop, but the shop assistant refused to change them because she didn't know if I was the one who broke it.
It's impossible for me to wear this shoes and I think I'm entitled to a refund.
I look forward to hearing from you soon.
Yours faithfully,
Marta Carrión.
17 Potato Avenue
ResponderEliminarLamtic DC3 4AT
Dear Sir or Madam,
I'm writing to complain about a laptop I bought at PC City, the last 3th April.
When I open the box of the PC, It had a big scratch in the screen.
I went back to the shop (the next day I bought the laptop), and the shop assistant said me the screen was scratched by factory default and I will have the new PC in my house within tree days.
Now, I am waiting for the new PC. It has spent 2 weeks since I buy my product in this shop.
If they don't bring me the new PC in one or two days, I will go to talk with the boss of the shop to tell he about my problem.
Yours faithfully,
David Gil Delgado
50 Lakes Street
ResponderEliminarAvalon 21A DK8
12nd of February 2012
Dear Sir or Madam:
I’m wrinting to complain about a jacket I bought at your shop “Clothes for everyone” yesterday, 11st of February 2012, in McMonth Street.
At first, I wore the jacket in your shop, and looks liked made for me, but when I went to my house, the jacket had not got any button.
When I went back to the shop, the assistant said me that the jacket wasn’t so when I bought, and I couldn’t change for other new because I didn’t have the tag.
I can’t use the jacket and I think I’m entitled to a refuse.
I hope you answer soon.
Yours faithfully,
Desi Ortega Fernández.